UA Facilities Homepage

General FAQs

How do you turn in a corrective maintenance work order How do you know it was received?

How do I obtain an estimate?

How can I initiate a funded work order?

What types of services are provided by Facilities Planning?

Who do I contact when I have a maintenance request?

What is considered an emergency call?

How do I order keys?

Who can I contact for information about Campus Signage?

Who can I contact about Landscape Architecture?

Who do I contact to report sidewalk conditions?

Who can I contact about construction that is in process on campus?

Who do I contact for architectural designs?

 

Automotive Services

Where is Automotive Services located now?

What are Automotive Services hours and rates?

How do I contact someone for towing assistance?

Who do I contact about a vehicle accident, vandalism, or driver error damage?

How do I fill out an Incident Report?

Can I wait while services are being performed?

Who do I contact for account numbers and invoicing?

Who do I contact for issues with the fuel pumps or cards?

Who can assist with specing a new vehicle?

How do I go about selling a departmental vehicle?

Do you work on faculty, staff, and student vehicles?

 

Central Receiving

What can I send to Central Receiving?

What kind of information do I need to include with my shipment to Central Receiving?

What happens when my shipment arrives?

How long can my shipment be stored in Central Receiving?

How do I claim my items in Central Receiving?

 

Coliseum Maintenance

How can I rent the Coleman Coliseum?

Who do I contact for ticket inquiries?

 

Custodial Services

Does Custodial Services clean carpets? If so, is there a charge for this service?

 

Electrical Maintenance

How do I get an exterior light repaired?

How do I get new lights added?

 

Elevator Maintenance

How does the door know to reopen?

Can this elevator run any faster?

What is under the elevators?

 

Energy Management

Who can I contact with energy saving ideas?

 

Facilities Maintenance

What types of services are provided by Facilities Maintenance?

How do I get my door closure fixed in my office?

Who can I contact about my door sticking and not closing while I am out of town?

How can I get bookshelves made for my office?

Who can I contact if I need work done quickly for a special event in my building?

Who can I call if I want to hang a picture in my office?

How do I submit a Project Initiation Request?

When is a Project Initiation Request required?

Who do I contact when I have a maintenance request?

How do I report a maintenance issue in a Housing and Residential Community building?

 

Grounds Department

Who can I contact about Landscape Architecture?

Who can I contact about tree preservation?

How can I get landscaping and improvements done around my building?

Do you provide routine indoor plant maintenance?

Who can I contact to make changes to solid waste services or recycling?

Who can I contact to get a litter container or bench at my building?

How do I get an excavation permit?

Who do I contact to dedicate a tree or plaque?

 

Grounds Use Permits

Can anyone have an event anywhere on campus without official authorization?

How does one get approved to have an event on campus?

How does a student get a UA Department or registered student organization to sponsor their event?

How long will it take to gain approval for an event?

Can we serve alcohol at our event?

Is it really necessary to have a sponsor through the university for every event?

Does our sponsor have to be at the event?

What is a University Account Number/FOPAL? Why is it required to have an event?

Who can I contact to get trash service, electrical assistance, or plumbing assistance for my event?

Can we have our event anywhere, anytime on campus? Can I use as much of one area for my event as I want?

Can I reserve the entire Quad for my event?

 

HVAC Maintenance

What do I do when my office, lab, or classroom is too hot or too cold?

How do I schedule air conditioning for my office?

Does my thermostat work?

Has my filer been changed?

Why is my thermostat in another office?

Why does my unit have heat when want need A/C or have A/C when I want heat?

 

Logistical Services

What is a work order?

Is a transaction for not a work order?

What is the charge to rent tables and chairs?

What is the charge for a special event setup?

Is a transaction form necessary for items that are not electronic?

How do I put in a work order?

Can I request certain individuals to complete my work order?

In what order are the work orders completed?

Who can I call in reference to a work order?

How long does it take to complete a work order?

 

Plumbing Maintenance

How do I report a utility leak?

Who do I call to report gas smells?

Who can I call when I have no hot water?

Who do I call to report sewer smells?

Who do I call to report sewer backup in my room?

Who do I call to report that my lab doesn\'t have any Deionized Water?

Who can I call to report rain water flooding any place on campus?

 

Property and Inventory Management

What are your hours of operation?

Where are you located?

Who can I contact to remove old furniture in our department?

How do I transfer items to Surplus Property?

What happens to items that are transferred to Surplus Property?

What is a University of Alabama Property Tag?

Who can I contact with questions about the Property and Inventory Management Policies and/or Procedures?

What do I do if I recently purchased an item over $5,000 and it came directly to my department without a property tag on it?

How do I go about disposing of obsolete, useless, broken, and/or unwanted equipment?

Can I purchase an item for personal use if my department no longer needs it?

How can I go about transferring an item my department no longer uses to a department that does?

How can my department sell items without transferring them to Surplus so we can receive the funds made from the sell?

If an item has been stolen, what steps should I take to get it removed from my department\'s inventory?

What information does my office need to have our old traded in equipment removed from our inventory and have out newly purchased equipment added?

When should I expect to get my annual physical inventory and what is the deadline to have it completed and returned?

 

Recycling

Who can I contact to remove shipment packaging, crates, and large cardboard boxes? Is there a charge for this service?

Who can I contact to dispose of old publications and other printed materials? Is there a charge for this service?

Who can I contact to make changes to solid waste services or Recycling?

How do I request recycling containers for my office?

How do I dispose of confidential documents in my office?

Can I recycle items that I bring from home?

What are your hours of operation?

 

Special Property Management

How often do various inspections and assessments occur?

Do other UA Departments go through you to schedule their access needs?

How do I know who to contact at the University for a specific need?

What is the difference between the fire sprinkler inspections and what Environmental Health and Safety (EHS) performs?

When should I submit a Project Initiation Request (PIR) form?

Should I call the University after hours maintenance service or my own contractor?